Table of Contents

TABLE OF CONTENTS

1.0 LISTING – OBTAINING AND SERVICING

1.1     Brokerage Commissions  
1.2     Types of Listings  
1.3     Listing Agreement-Form and Information 
1.4     Exceptions of Listing Agreement 
1.5     Length of Listing Agreement  
1.6     The Listing Contract with the Owner 
1.7     Cancellation or Withdrawal of Listing  
1.8     Office Procedure – New Listings  
1.9     MLS & Co-op Relations 
1.10   Property Inspection Tours 
1.11   Signs  
1.12   Sales Associate Rights to a Listing 
1.13   Joint Listings with another Company Associate 
1.14   Competition with another Company Associate  1.15 Agency Disclosure  

2.0 INSPECTIONS, OPEN HOUSES, PROSPECTS 

2:1    Showings – of Company Listings 
2.2    Showings – of an MLS or Co-op Listing 
2.3    Prospect Protection 
2.4    Vacations, Absenteeism 
2.5    Open House Prospects  

3.0 OBTAINING AND PRESENTING THE PURCHASE AGREEMENT

3.1    Disclosure of Sellers Agency Relationship  
3.2    The Purchase Agreement  
3.3    Earnest Money 
3.4    Real Estate Taxes 
3.5    Buyer’s Signatures 
3.6    Appointment to Present Purchase Agreement  
3.7    What Offers are to be Presented  
3.8     Presenting the Offer 
3.9     Acceptance of Counter-Offer  
3.10   Cancellation of a Purchase Agreement 

4.0 CLOSING PROCEDURES  

4.1 Purchase Agreements 
4.2 Earnest Money Deposit 
4.3 Approved New Financing
4.4 Title Opinions 
4.5 Assumption Papers
4.6 Inspections
4.7 Amortization Schedules
4.8 Final Closing Documents
4.9 Down Payment
4.10 Commission Payment
4.11 Early Possession Agreement
4.12 Attendance at Closing 

5.0 ORGANIZATIONAL AND ADMINISTRATIVE

5.1 Terms of Association 
5.2 Conditions of Association 
5.3 Conduct of Associates  
5.4 Renting and Managing Real Estate  
5.5 Long Distance and other Phone Use  
5.6 Limitation of Authorization to Sales Associates
5.7 Responsibilities of Sales Associates  
5.8 Automobile Liability Insurance  
5.9 Termination  
5.10 Errors and Omission Insurance 
5.11 Agent Expenses  
5.12 Office Conduct  
5.13 Complaint Policies  

6.0 COMMISSION

6.1 Yearly Earning Brackets  
6.2 Commission Payable  
6.3 Adjustment in Commission  
6.4 Commission Payment to Associates  
6.5 Forfeited Earnest Money 
6.6 Rental and Leasing Fees  
6.7 Referral Fees – Appraisal Fees 
6.8 Bonuses  
6.9 Deferred Commission  
6.10 Right of First to Adjust Realtor Fees and/or Settle Claims, Disputes, or Litigation with the Pi
6.11 Inter-Company Disputes  
6.12 Outside Broker Dispute  

7.0 PURCHASE AND SALE OF PROPERTY FOR PERSONAL ACCOUNT

7.1 General Information  
7.2 Sale of Personally Owned Real Estate  

8.0 ADVERTISING

8.1 Classified Advertising and Cable TV  
8.2 Signs 
8.3 Specialty Advertising 
8.4 Million Dollar Recognition  
8.5 New Agent Company Photo  
8.6 Homefronts and Bulk Mail 

9.0 FLOOR DUTY

9.1 Telephone Answering  

10.0 RELOCATION AND REFERRALS

10.1 Introduction
10.2 Purpose
10.3 Relocation Department Director
10.4 Agent Standards for Participation in Relocation

11.0 BUYER REPRESENTATION AGREEMENTS, OBTAINING AND SERVICING….