Policy Manual
Code of Ethics
Code of Ethics and Standards of Practiceof the NATIONAL ASSOCIATION OF REALTORS®Effective January 1, 2006 Where the word REALTORS® is used in this Code and Preamble, it shall be deemed to include REALTOR-ASSOCIATE®s. While the Code of Ethics establishes obligations that may be higher than those mandated by law, in any instance where the Code […]
Section Eleven
BUYER REPRESENTATION AGREEMENT SECTION <<OPTIONAL SECTION>> 11.0 BUYER REPRESENTATION AGREEMENTS -OBTAINING AND SERVICING a) Types of listings 1. Exclusive … the buyer agrees to purchase a property only through the Brokerage Company. This applies to properties listed, whether in the MLS or otherwise, as well as properties that are currently unlisted such as FSBO. 2. […]
Section Ten
10.0 RELOCATION AND REFERRALS McCraw Real Estate RELOCATION SERVICE POLICIES AND PROCEDURES 10.1 INTRODUCTION The Relocation Director has the responsibility of making sure that every referral receives the best possible service our company can provide. a) It is extremely important that an assigned referral receives immediate and top priority. The sales associate assigned a referral […]
Section Nine
9.0 TRACKER CALLS 9.1 TELEPHONE ANSWERING a) After no more than three rings, answer the phone ” Hello. This is McCraw Real Estate, How can I help you?”. Determine the caller’s needs and follow through quickly. If it becomes necessary to take a message ask: “Could I take a message or would you prefer voice […]
Section Eight
8.0 ADVERTISING 8.1 CLASSIFIED ADVERTISING, CABLE TV AND INTERNET a) Two classified ads are to be written by listing agent immediately after listing. b) Ads will be submitted to Secretary by Wednesday at 11:00 A.M. c) Four to Five photos are to be taken by listing agent immediately after listing property. All photos will be […]
Section Seven
7.0 PURCHASE AND SALE OF PROPERTY FOR PERSONAL ACCOUNT 7.1 GENERAL INFORMATION a) For the purpose of commission divisions on all in-house transactions, 50% of the commission shall be considered generated by the listing function and 50% by the sale function. b) Commissions received when the company negates all or a portion of the commission […]
Section Six
6.0 COMMISSION 6.1 COMMISSION SCALES Providing a most competitive commission scale to our sales associates along with the finest in services, staff facilities and reputation is always our foremost desire at McCraw Real Estate. 6.2 a) The Listing and Selling Commission percentage referred to herein shall apply only to the real estate commission received by the […]
Section Five
5.0 ORGANIZATIONAL AND ADMINISTRATIVE PROCEDURES 5.1 TERMS OF ASSOCIATION All personnel acting in a sales capacity are “Independent Contractors.” You are selfemployed and are responsible for your own records and payment of State and Federal Income Taxes and self-employment tax. You will receive a 1099 tax statement from the Company at the end of each […]
Section Four
4.0 CLOSING PROCEDURES COMPLETION OF SALES INFORMATION a) Allow enough time to close the transaction. Allow time to have all inspections done, a title opinion rendered, to clear title and to prepare the closing papers. If there are delays because of counter-offers, getting out of town signatures, etc. change your closing date and be sure […]